Shipping policy
Shipping & Returns
Order Processing Time
Orders are usually processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery time is usually 7-15 business days, depending on the destination country, shipping carrier, customs clearance, and local delivery conditions.
Tracking Information
Once your order has been shipped, tracking information will be sent to the email address provided at checkout.
Returns
If you need to request a return, please contact us within 30 days after receiving your order. Returned products should be unused, undamaged, and in their original packaging.
Refunds
Refunds will be processed after the returned item has been received and inspected. The refund will be issued to the original payment method where applicable.